GET IN TOUCH

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For order related and general enquiries, our customer experience team can be contacted on 0330 043 6261 during the following times:

Monday-Friday: 9:00am - 5:00pm

Weekends: 11:00am - 4:00pm

Bank holidays: 9:00am - 5:00pm

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Alternatively, you can also email us at customercare@hollygem.co.uk

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If you would like to provide us with general feedback, perhaps in relation to a recent visit or order, please email customercare@hollygem.co.uk

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If our service has fallen below your expectations and you are not entirely happy with your recent experience, please raise a formal complaint by contacting customercare@hollygem.co.uk